No, we are not. We do not have ‘sales conversations’. We are genuinely passionate about helping clients to find a better way of working, saving time and money by co-designing systems solutions with them and their teams. We take a human-centred approach using the design thinking framework for our end-to-end service delivery collaboratively and conscientiously. We start with change readiness to assess early indicators for implementation and adoption success [capacity, commitment, culture] and action plan to close readiness gaps. We will only take on projects with clients whose organisations are ready for the proposed change. We need to impact the world positively, people, each other and businesses. We will not convince you to invest in anything that we don’t believe will positively impact you and your organisation.

Yes. We start with an idea of the bigger picture and return to where the need is today. We approach every project with rigour, using design thinking methodology to empathise, define, ideate, prototype and test solutions before building and implementing. We explore the depth and breadth of an organisation, business strategy and the existing systems and processes through the humans that use them. We co-design workshops with you ensuring alignment on objectives and outcomes. We measure impact. Foundational to our methodology here at Creative Analysis is demonstrating a positive impact, sensing and responding to growth potential with fluid scale-ability. Impact is a key measurable for clients we work with.

We collaborate. We listen deeply. Using live, collaborative visual process mapping, we journey through your organisation with those who live and breathe your systems daily and capture their thoughts on improvement potential and pain points. We are experts and creative. A simple, effortless system or process design requires careful consideration and clever articulation. Our team combines industry experts in data, analytics, reporting, systems, coding, training and innovation. CA have worked with hundreds organisations to deliver successful digital transformations; our experience, ecosystem, and ethos give us the edge in bringing all the necessary elements together for our clients.

We put much focus on these two critical elements. First and foremost, we leverage the change readiness data, assessing if an organisation is ready for the planned change. Any gaps that may impact implementation and adoption are mitigated beforehand. The organisation-wide change readiness survey is an ideal way to study the framework for the necessary engagement with staff across the business, leading to greater chances of adoption of change. If there isn’t an engagement strategy within your organisation, we can help. Thanks to our innate knowledge of systems adoption theory and working experience in change management, we offer a service to bespoke an engagement and training plan tailored to your organisation. The earlier this is done, the better. We make it real in your world. Our bespoke systems training is fundamental to adoption, embedding and continuous improvement. Tailored to your organisation’s needs, our training is developed alongside the design and implementation of the system. With your teams, for your teams. Our aftercare services include a named contact, priority support and access to the expertise of our team.