Foundational to our methodology is demonstrating a positive impact and sensing and responding to growth potential with fluid scale-ability, and impact is a crucial measurable output for the clients we work with. We consider impact in our digital transformation programmes early in discovery activities [leadership process mapping] and throughout the project to uncover and understand which types of impact your organisation is most likely to focus on, identifying what measurements are best to use to track your impact in your sector and, using this to inform your system design.