Zoho Security: Transparency and Trust Built In

Every click, form, and workflow touches data. Every moment of trust deserves protection.   When we design systems with Zoho, we look for more than performance. We look for care. How data is handled says a lot about the values behind the platform. Zoho’s commitment to privacy and security is part of its DNA, and it aligns with how we work – people first, always. Privacy with Purpose Privacy isn’t an afterthought at Zoho. It’s…

Zoholics 2025

AI, Automation, and the Human Touch: Zoholics UK 2025 highlights   Introduction On September 8–9, 2025 – Paula, Sue, Jack and Mel – from the Creative Analysis team headed to Birmingham’s ICC for Zoholics UK 2025. As a Zoho Partner of more than 11 years, we’ve been part of this community for a long time. And as a remote-first company, it’s always something special to meet people in person; reconnecting with clients and friends, sharing…

Introducing CAMi

What is CAMi?     Creative Analysis MetaImpact (CAMi) is a service that helps individuals, teams, and organisations measure and make visible the impact they have on People, Profit, Planet, and Purpose. Too often, impact measurement feels like ticking boxes. Most organisations already track finances and outputs, yet the most meaningful value often remains hidden: the wellbeing of people, the strength of relationships, the care for the planet, and the sense of purpose that guides…

What Stops Change When Nothing Should?

Making space for change to land: what readiness really means in practice   Introduction  Motivation for change is rarely the issue. Most organisations begin digital transformation with a clear need and a strong sense of purpose. The strategy is well considered, the solution scoped, and the technical design solid. Innovation-specific skills are identified, and training is already built into the plan. However, even when all of that is true, projects can still falter. In our…

Our Zoho Training Service

Zoho Training Designed to Empower Your Team and Sustain Your Business Growth    We believe training is a powerful opportunity. It’s not just about knowing how to use software; it’s about empowering your team to do their best work, building confidence, and sustaining long-term growth. As a Zoho Advanced Partner, we help shape the future of how Zoho is used. Our close working relationships with Zoho teams across the globe give us early access to…

Building a Smarter Training Business with TrainerCentral x Zoho CRM

Why flexibility and expert configuration beat an off-the-shelf all-in-one   As a training provider, you have likely invested considerable thought into the tools you use to deliver and sell your courses. Perhaps you started with TrainerCentral because it’s intuitive, effective, and handles payments, enrolments, and learner communications seamlessly. Perhaps your organisation also uses Zoho CRM for sales and client relationship management. Both are excellent tools, each robust in its own right; but if your business…

“How We Built the CA Academy on TrainerCentral”

A practical, honest guide to building a scalable learning platform by two people, not a team of ten.   PREFACE This article is part of a miniseries written for the accidental trainers, the problem-solvers, and the “you’re-good-at-explaining-this” people now leading learning inside their organisations. If you’re a business leader who never expected to take on training, but now you are – this series is for you. Whether you’re just getting started or already mapping yours…

“Life Without an LMS?”

How TrainerCentral Can Easily Solve L&D Programme Delivery (No Matter How Big, Small or Diverse) PREFACE This article is part of a miniseries written for the accidental trainers, the problem-solvers, and the “you’re-good-at-explaining-this” people now leading learning inside their organisations. If you’re a business leader who never expected to take on training, but now you are – this series is for you. Whether you’re just getting started or already mapping yours [or others!] learning journeys,…

Impact Mapping: Connecting Actions to Outcomes

Deepening Our Digital Change Success with MetaImpact   Preface: Mapping for Meaningful Digital Change   This article is part of a Human-Centred Mapping Series exploring how human-centred mapping techniques shape successful digital transformation at Creative Analysis. Each step builds on the last, creating clarity and alignment across change projects. Empathy Mapping: Understanding the real people behind the process to frame challenges effectively and authentically. Journey Mapping: Making internal user experiences tangible, visualising workflows to empower teams…

“Help! I’m Not an L&D Expert…”

But I Have To Deliver A Training Programme PREFACE This article is part of a miniseries written for the accidental trainers, the problem-solvers, and the “you’re-good-at-explaining-this” people now leading learning inside their organisations. If you’re a business leader who never expected to take on training, but now you are – this series is for you. Whether you’re just getting started or already mapping yours [or others!] learning journeys, this series shares grounded stories and tools…