Can this change become part of how the work gets done? Part 2.

What innovation-specific capacity really means in practice Change doesn’t land simply because people have been “trained”. Training matters, but innovation-specific capacity is about the confidence, ownership, practical understanding, and support people need to use a new system or way of working in real conditions. In this two-part blog, we use the R=MC² change readiness framework to look at what helps change move from implementation to adoption, embedding, and continuous improvement. Part 2 Introduction In…

Can this change become part of how the work gets done? Part 1.

What innovation-specific capacity really means in practice Change doesn’t land simply because people have been “trained”. Training matters, but innovation-specific capacity is about the confidence, ownership, practical understanding, and support people need to use a new system or way of working in real conditions. In this two-part blog, we use the R=MC² change readiness framework to look at what helps change move from implementation to adoption, embedding, and continuous improvement. Part 1 Introduction In…

Technical Design Workshops

From Discovery to Design: How Systems Start to Take Shape Once Discovery is complete, we move into the design phase – where the early thinking starts to become something real. At this point, you’ve already mapped your key processes and surfaced where your team’s time and energy is going. You’ve explored how things currently work, and how they could work better. Now, we begin shaping a system that fits those needs. Co-design is exactly…

Kristy Lake