Zoholics 2025

AI, Automation, and the Human Touch: Zoholics UK 2025 highlights   Introduction On September 8–9, 2025 – Paula, Sue, Jack and Mel – from the Creative Analysis team headed to Birmingham’s ICC for Zoholics UK 2025. As a Zoho Partner of more than 11 years, we’ve been part of this community for a long time. And as a remote-first company, it’s always something special to meet people in person; reconnecting with clients and friends, sharing…

Building a Smarter Training Business with TrainerCentral x Zoho CRM

Why flexibility and expert configuration beat an off-the-shelf all-in-one   As a training provider, you have likely invested considerable thought into the tools you use to deliver and sell your courses. Perhaps you started with TrainerCentral because it’s intuitive, effective, and handles payments, enrolments, and learner communications seamlessly. Perhaps your organisation also uses Zoho CRM for sales and client relationship management. Both are excellent tools, each robust in its own right; but if your business…

“Life Without an LMS?”

How TrainerCentral Can Easily Solve L&D Programme Delivery (No Matter How Big, Small or Diverse) PREFACE This article is part of a miniseries written for the accidental trainers, the problem-solvers, and the “you’re-good-at-explaining-this” people now leading learning inside their organisations. If you’re a business leader who never expected to take on training, but now you are – this series is for you. Whether you’re just getting started or already mapping yours [or others!] learning journeys,…

Impact Mapping: Connecting Actions to Outcomes

Deepening Our Digital Change Success with MetaImpact   Preface: Mapping for Meaningful Digital Change   This article is part of a Human-Centred Mapping Series exploring how human-centred mapping techniques shape successful digital transformation at Creative Analysis. Each step builds on the last, creating clarity and alignment across change projects. Empathy Mapping: Understanding the real people behind the process to frame challenges effectively and authentically. Journey Mapping: Making internal user experiences tangible, visualising workflows to empower teams…

Free Software Trials: 9 Common Mistakes People Make

Free software trials. Love them or hate them? Free software trials suggest to me that I will be able to have a play around and get a feel for the software, before I commit to a full user experience. But in the back of my mind, I always have that saying “you don’t get anything for free.” There is a lot of truth in that when it comes to software trials. Yes, the idea of…

Tools For Late Payments: How To Get Paid On Time

Late payments. If you run your own business, no doubt you will have had to chase late payments. But is there an easier and less painful way? In this article we will discuss tools that are available to eradicate late payments.   How Late Payment Affects Businesses In a blog post published recently, Zoho cited Experian’s The Late Payment Survey: How Is Late Payment Affecting Business. In it they stated: “British businesses currently have to wait…

Online Tools To Manage Your Business

With the right online tools in place your business can save time, increase efficiency, reduce human error and manual tasks and boost productivity. Not to mention increase sales and ensure you get paid on time, whilst your team work from the comfort of their own home.   So what are the right online tools to manage your business from anywhere? We use the Zoho One suite of applications in our business and our clients rave…

Don’t Fall For Shiny Penny Syndrome!

  What was the last thing that you treated yourself too? If you’re a shopaholic it might have been new clothes or a new pet if you’re an animal lover, perhaps the Apple Watch or some other gadget or gizmo? But what if you had no wardrobe or drawers to store the clothes, or couldn’t afford to feed your new pet or you didn’t have a way to charge your Apple Watch? It would be…

How Business Freedom Enablers Help You Go The Xtra Mile

Think of all the extra things you could do if you didn’t have to do mediocre and mundane tasks… While you’re waiting for your name to be called at the doctors you’re probably daydreaming about playing your favourite sport or making your favourite creative thing, whether that be baking, drawing or writing that novel you’re working on. While you’re in the bus queue you might be wishing you were meeting a friend for a catch…

Become One With ONTRAPORT & Free Your Business

  Have you ever been immobilized by indecision? Dithered for ages over which bank to place your savings in, ‘ummed’ and ‘ahhed’ over which film to watch or music to listen to, wavered over which item of clothing to buy, only to falter even more when confronted with the vast abundance of clothing choice that’s available online once your unlock your phone or open your laptop? Whilst competition amongst banks and clothing brands and even…