From Discovery to Design: How Systems Start to Take Shape Once Discovery is complete, we move into the design phase – where the early thinking starts to become something real. At this point, you’ve already mapped your key processes and surfaced where your team’s time and energy is going. You’ve explored how things currently work, and how they could work better. Now, we begin shaping a system that fits those needs. Co-design is exactly…
Deepening Our Digital Change Success with MetaImpact Preface: Mapping for Meaningful Digital Change This article is part of a Human-Centred Mapping Series exploring how human-centred mapping techniques shape successful digital transformation at Creative Analysis. Each step builds on the last, creating clarity and alignment across change projects. Empathy Mapping: Understanding the real people behind the process to frame challenges effectively and authentically. Journey Mapping: Making internal user experiences tangible, visualising workflows to empower teams…
From Mapping to Building Functional Workflows – “Every system we’ve implemented started with good intentions…” PREFACE This article is part of a Human-Centred Mapping Series exploring how human-centred mapping techniques shape successful digital transformation at Creative Analysis. Each step builds on the last, creating clarity and alignment across change projects. Empathy Mapping: Understanding the real people behind the process to frame challenges effectively and authentically. Journey Mapping: Making internal user experiences tangible, visualising workflows…
From Frustration to Clarity. We all felt there had to be a better way. PREFACE This article is part of a Human-Centred Mapping Series exploring how human-centred mapping techniques shape successful digital transformation. Each step builds on the last, creating clarity and alignment across your change project. Empathy Mapping: Understanding the real people behind the process to frame challenges effectively and authentically. Journey Mapping: Making internal user experiences tangible, visualising workflows to empower teams…
I thought I knew what to expect. I’ve sat through countless business workshops, thought out workflows, and tackled process inefficiencies. But this? This was different. PREFACE This article is part of a Human-Centred Mapping Series exploring how human-centred mapping techniques shape successful digital transformation. Each step builds on the last, creating clarity and alignment across your change project. Empathy Mapping: Understanding the real people behind the process to frame challenges effectively and authentically. Journey…
