Endless Possibilities With Zoho Connect

Possibility- it’s a powerful word isn’t it? In fact it gives me goose bumps. It just oozes potential and radiates opportunities in abundance. Put the word ‘Endless’ in front of the plural version and I go into full on meltdown! However, ‘Endless Possibilities’ rarely crosses the mind unless collaboration occurs. Think about it- just mull over the wealth of possibility that online collaboration has enabled. People combine signatures to raise awareness, promote positive change…

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May 2016

By Paula AtherillBusiness Improvements, CRM, Data Analysis, Data Interpretation, Process Improvement, vision, Work from AnywhereLeave a comment

Data Dance: 15 Ways To Stay One Step Ahead

Data is regularly underestimated. There is a bounty of value in data but small businesses generally aren’t taking advantage of this priceless information. Profiting from the benefits data can bring is something large corporations are accustomed to doing. Indeed, data is one of their primary focus points. Without their customer data they wouldn’t be able to do any direct marketing (online or offline), produce accurate analytics, forecasting, research or deliver quality customer service. Dealing with…

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May 2016

By Paula AtherillData Analysis, Data Interpretation, Integrated Systems, Management Information, Process ImprovementLeave a comment

Back to Basics

What is a CRM and Why Do I Need One? ‘Shhhhh!’ is sometimes what we yearn to say to all the visual and mental ‘noise’ clutter can create, in a bid to numb and shield ourselves from the ensuing confusion that inevitably arises from such disorder. What if there was a system that you could easily put in place and integrate into your business practices to permanently turn down the volume on your company’s…

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May 2016

By Paula AtherillCRM, Data Analysis, Process ImprovementLeave a comment

A New Way of Working

In this busy 24/7 world, constantly connected via mobile devices that we perpetually have on our person, confronted with information overload, we bet you’ve had a daydream or two (or ten or twenty…) about working differently. Think about it, when was the last time you mused about the possibility of working in a different way- to give yourself more freedom, choice and the Holy Grail, more time…? …We guarantee it was fairly recently. That’s is why we…

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Apr 2016

By Paula AtherillCRM, Integrated Systems, Management Information, Process Improvement, Remote Working, Virtual Team, Work from Anywhere, ZohoLeave a comment

Managing Clients’ Expectations at the Touch of a Button

And…click! That simple tap was the sound of Dom Wint, owner of web design company Clean Page Webdesign Ltd, hitting ‘send’ and communicating with all his clients- at the touch of a button. As easy as that, he has informed and reassured his clients, whilst managing their expectations. Let’s rewind. A few weeks ago Dom took steps to warn his clients that their websites were not working. With many of Dom’s client base being causes,…

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Feb 2016

By Paula AtherillBusiness Improvements, CRM, Integrated Systems, Live Case Study, Management Information, Process ImprovementLeave a comment

The Ultimate Business Freedom: The Power to Work Anywhere, Anytime

What does freedom mean to you? Perhaps it’s escaping on an exotic holiday, a travelling adventure or being able to sleep in or socialise with friends during a ‘working’ weekday? Not being tied to the office or a strict work schedule might spring to mind? Maybe freedom means being able to be utterly spontaneous. At the start of the summer I met two innovative businessmen at a networking conference who encompassed and embodied everything that…

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Nov 2015

By Paula AtherillBusiness Improvements, CRM, Integrated Systems, Process ImprovementLeave a comment

Mobile Working – Impromptu Coffee

As I sit here with my cup of coffee relaxing after another vibrant networking event I realise how free I actually am from being tied to the office… I have my office right here with me – behind my mobile phone is a system that allows me to catch up on all of my clients, projects, emails, tasks, invoicing and even scanning the cards of the new people I’ve met straight into my CRM system….

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Jun 2015

By Paula AtherillCRM, Integrated Systems, Positive Thinking, Process Improvement, Warm, ZohoLeave a comment

The Hidden Gems within YOUR business

You have them and they can improve the way your business operates. Organisations collect data all the time, mostly without realising. Products, customers, processes. The major failing is that they often don’t make use of any of this massively useful information! Why not? Because it’s generally sitting inside a black box, which people are unable to open or interpret. If business owners took the time to delve inside their black box they could make dramatic…

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Feb 2015

By Paula AtherillBusiness Growth, Business Improvements, Data Analysis, Data Interpretation, Management Information, Marketing campaign, Process ImprovementLeave a comment