From Discovery to Design: How Systems Start to Take Shape Once Discovery is complete, we move into the design phase – where the early thinking starts to become something real. At this point, you’ve already mapped your key processes and surfaced where your team’s time and energy is going. You’ve explored how things currently work, and how they could work better. Now, we begin shaping a system that fits those needs. Co-design is exactly…
Making space for change to land: what readiness really means in practice Introduction Motivation for change is rarely the issue. Most organisations begin digital transformation with a clear need and a strong sense of purpose. The strategy is well considered, the solution scoped, and the technical design solid. Innovation-specific skills are identified, and training is already built into the plan. However, even when all of that is true, projects can still falter. In our…
Zoho Training Designed to Empower Your Team and Sustain Your Business Growth We believe training is a powerful opportunity. It’s not just about knowing how to use software; it’s about empowering your team to do their best work, building confidence, and sustaining long-term growth. As a Zoho Advanced Partner, we help shape the future of how Zoho is used. Our close working relationships with Zoho teams across the globe give us early access to…
From Mapping to Building Functional Workflows – “Every system we’ve implemented started with good intentions…” PREFACE This article is part of a Human-Centred Mapping Series exploring how human-centred mapping techniques shape successful digital transformation at Creative Analysis. Each step builds on the last, creating clarity and alignment across change projects. Empathy Mapping: Understanding the real people behind the process to frame challenges effectively and authentically. Journey Mapping: Making internal user experiences tangible, visualising workflows…
From Frustration to Clarity. We all felt there had to be a better way. PREFACE This article is part of a Human-Centred Mapping Series exploring how human-centred mapping techniques shape successful digital transformation. Each step builds on the last, creating clarity and alignment across your change project. Empathy Mapping: Understanding the real people behind the process to frame challenges effectively and authentically. Journey Mapping: Making internal user experiences tangible, visualising workflows to empower teams…
I thought I knew what to expect. I’ve sat through countless business workshops, thought out workflows, and tackled process inefficiencies. But this? This was different. PREFACE This article is part of a Human-Centred Mapping Series exploring how human-centred mapping techniques shape successful digital transformation. Each step builds on the last, creating clarity and alignment across your change project. Empathy Mapping: Understanding the real people behind the process to frame challenges effectively and authentically. Journey…
At Creative Analysis, we understand that selecting the right CRM is crucial for your business’s success. Discover the best CRM for 2024 below. The Ultimate Showdown for the Best CRM Software in 2024 At Creative Analysis, we understand that selecting the right CRM is crucial for your business’s success. As a Zoho Partner, we’ve thoroughly assessed various CRM platforms to ensure we offer our clients the best possible solutions. After a detailed evaluation, Zoho…
Think of all the extra things you could do if you didn’t have to do mediocre and mundane tasks… While you’re waiting for your name to be called at the doctors you’re probably daydreaming about playing your favourite sport or making your favourite creative thing, whether that be baking, drawing or writing that novel you’re working on. While you’re in the bus queue you might be wishing you were meeting a friend for a catch…
